Departmental Administrator [ Ref :ZU/10/Adv/83/2026 ]
Vacancy Open: Feb 24th, 2026 | Vacancy Closing: Mar 13th, 2026
Positions needed: 1
The main objective of the position holder is to support the integration, retention, transition, and progression of students and to ensure students have a positive experience at each step in their University life. The position holder will be reporting to the Head of Department
- Assist students in unit registration, examination registration, and exemption applications.
- Monitor and maintain teaching staff attendance records, ensuring prompt follow-up on missed or late classes with lecturers and HoDs.
- Collect and analyse student attendance data and prepare reports.
- Act as the primary point of contact for student inquiries and resolve issues efficiently, escalating only when necessary.
- Collect and coordinate student feedback, complaints, and departmental activity registrations.
- Consolidate student marks and academic records for HoDs and lecturers.
- Ensure adherence to class timetables and update schedules when needed.
- Support the implementation of training policies for both students and staff.
- Coordinate with the examinations office to facilitate smooth exam administration.
- Any other duty as may be assigned by the supervisor or as indicated in the detailed job description.
- A minimum of a bachelor's degree in Business Management, Education, IT or a related field from an accredited University.
- At least two (2) years of experience in the administration of academic/student customer service.
- Proficient in relevant computer applications
- Capable of working independently and committed to collaborating with colleagues across the university.
- Flexible, adapting the support they offer to the needs of the students in this evolving role
Kindly note that only shortlisted candidates will be contacted.